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Terms and Conditions

 

TERMS & CONDITIONS

RiseHQ 9D Breathwork Last Updated: 24/05/2026

1. Introduction

These Terms & Conditions (“Terms”) govern your use of RiseHQ’s website, services, bookings, and breathwork sessions. By accessing our website or participating in any RiseHQ session, you agree to these Terms.

If you do not agree, please do not use our services.

2. Services Provided

RiseHQ offers the following services:

  • Private 1:1 9D Breathwork Sessions
  • 9D Breathwork Group Sessions
  • Private Group Breathwork Sessions (custom groups, corporate, team, family, or friends)
  • 12‑Week Transformation Programs (structured multi‑week personal development journeys)

Services are delivered at: 21 Brodie Street, Rydalmere NSW 2116 OR At your location, if arranged and approved in advance.

3. Eligibility

To participate in any RiseHQ session, you must:

  • Be at least 18 years old, OR have written parental/guardian consent
  • Complete all required forms honestly (including health and contraindication forms)
  • Not be under the influence of drugs or alcohol

RiseHQ reserves the right to refuse participation if safety concerns arise.

4. Health & Safety

9D Breathwork is a powerful modality. By participating, you acknowledge and agree that:

  • You are responsible for your own physical and emotional wellbeing
  • You have disclosed all relevant medical conditions
  • You will follow facilitator instructions at all times

RiseHQ is not liable for injuries, emotional responses, or outcomes resulting from participation.

5. Waivers & Consent

All participants must complete:

  • A waiver and release form
  • A health and contraindication form

These must be completed before attending any session.

Failure to complete required forms may result in cancellation without refund.

6. Payment Terms

All payments must be made:

  • At the time of booking, unless otherwise stated
  • Through approved payment methods on our website or booking platform

For programs offering payment plans:

  • Payments may be split into three instalments
  • All instalments must be paid by Week 5 of the program
  • Missed or late payments may result in removal from the program

7. Pricing

All prices are listed in Australian Dollars (AUD). RiseHQ reserves the right to update pricing at any time.

8. Behaviour & Conduct

Participants must:

  • Treat facilitators and other participants with respect
  • Maintain a safe and supportive environment
  • Follow all instructions and guidelines

RiseHQ may remove any participant who behaves inappropriately or disruptively.

9. Intellectual Property

All content, audio, materials, branding, and session structures are the property of RiseHQ or its licensors. You may not copy, reproduce, or distribute any materials without written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

  • RiseHQ is not liable for injuries, emotional responses, or damages arising from participation
  • You participate voluntarily and accept full responsibility for your wellbeing

Nothing in these Terms excludes rights under Australian Consumer Law.

11. Changes to Terms

RiseHQ may update these Terms at any time. The updated version will be posted on our website with a revised “Last Updated” date.

12. Contact

For questions about these Terms: admin@rise-hq.com.au 0430 033 007

BOOKING & CANCELLATION POLICY

RiseHQ 9D Breathwork Last Updated: 24/05/2026

1. Booking Policy

By booking a session with RiseHQ, you agree to:

  • Provide accurate personal and health information
  • Pay in full at the time of booking (unless on a payment plan)
  • Arrive on time for your scheduled session

Your booking is confirmed only once payment is received.

2. Cancellation Policy (Group Sessions)

2.1 Cancellations by Participants

  • Cancellations made more than 24 hours before the session: ✔ You may reschedule to another available session
  • Cancellations made within 24 hours of the session: ✘ No refund or reschedule available

2.2 No‑Shows

  • Failure to attend a booked session without notice results in: ✘ No refund ✘ No credit

3. Cancellation Policy (Private 1:1 Sessions)

3.1 Cancellations by Participants

  • Cancellations made more than 48 hours before the session: ✔ You may reschedule
  • Cancellations made within 48 hours: ✘ No refund

3.2 Late Arrivals

Sessions cannot be extended beyond the scheduled time. Arriving late may reduce your session duration.

4. Private Group Sessions

Private group bookings require:

  • Full payment at the time of booking
  • At least 72 hours’ notice for cancellations or changes

Cancellations within 72 hours are non‑refundable.

5. 12‑Week Transformation Programs

For programs offering payment plans:

  • Payments may be split into three instalments
  • All instalments must be completed by Week 5
  • Failure to complete payments may result in removal from the program

Programs are non‑refundable once commenced.

6. Cancellations by RiseHQ

RiseHQ may cancel or reschedule sessions due to:

  • Facilitator illness
  • Safety concerns
  • Venue issues
  • Low attendance

If RiseHQ cancels a session:

  • You may reschedule OR
  • Receive a full refund

7. Transfers

Bookings may be transferred to another person only with prior approval from RiseHQ.

8. Refunds

Refunds are only provided in accordance with:

  • This policy
  • Australian Consumer Law

Change of mind is not a valid reason for a refund.

9. Contact

For booking or cancellation enquiries: admin@rise-hq.com.au 0430 033 007 

PRIVACY POLICY

RiseHQ 9D Breathwork Last Updated: 24/05/2026

1. Introduction

RiseHQ is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, book a session, or engage with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • Date of birth (if required for sessions)
  • Emergency contact details

2.2 Booking & Payment Information

  • Session bookings
  • Payment details (processed securely through third‑party providers) We do not store credit card numbers.

2.3 Health & Safety Information

For 9D Breathwork sessions, we may collect:

  • Health information relevant to session safety
  • Contraindications
  • Waiver and consent forms

2.4 Website & Technical Data

  • IP address
  • Browser type
  • Pages visited
  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Provide and manage breathwork sessions
  • Communicate about bookings, updates, or changes
  • Ensure participant safety
  • Improve our website and services
  • Send optional marketing communications (only with your consent)
  • Comply with legal obligations

4. How We Protect Your Information

We take reasonable steps to safeguard your information from:

  • Unauthorised access
  • Loss or theft
  • Misuse or disclosure

Your information may be stored in:

  • Encrypted digital systems
  • Secure cloud services
  • Password‑protected booking platforms

Only authorised RiseHQ staff or facilitators have access.

5. Sharing Your Information

We do not sell or trade your personal information.

We may share information with:

  • Trusted third‑party service providers (booking systems, payment processors)
  • Legal authorities when required
  • Emergency services in the event of a health or safety concern

All third‑party providers must comply with privacy standards.

6. Cookies & Website Tracking

Our website may use cookies and analytics tools to enhance user experience. You may disable cookies through your browser settings.

7. Accessing or Updating Your Information

You may request to:

  • Access the personal information we hold
  • Update or correct your details
  • Opt out of marketing communications

Contact us at: admin@rise-hq.com.au

8. Retention of Information

We retain your information only as long as necessary to:

  • Provide services
  • Meet legal requirements
  • Maintain accurate business records

Waivers and health forms may be stored for legally required periods.

9. External Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

11. Contact Us

For questions or concerns about this Privacy Policy, contact:

RiseHQ 9D Breathwork   21 Brodie Street, Rydalmere NSW 2116


Email: admin@rise-hq.com.au   

Phone: 0430 033 007


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Rise HQ

21 brodie street, Rydalmere. NSW 2116

+61.430033007

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